Earwax, also known as cerumen, is a natural substance produced by glands in the ear canal. It plays a crucial role in protecting the ear by trapping dust, bacteria, and other particles, preventing them from reaching the eardrum. Earwax also helps to lubricate the ear canal, preventing it from becoming dry and itchy. While some people may find earwax bothersome, it is a necessary and natural part of ear health. If you have concerns about your earwax or are experiencing symptoms related to excessive buildup, we are here to help.

Earwax Micro-suction is a procedure used to remove excess earwax from the ear canal. This technique involves using a precise & gentle suction device to carefully extract the built-up wax under microscopic view, providing a safe and effective result. It is commonly performed by trained healthcare professionals, such as audiologists or ENT specialists, in a clinical setting. Earwax micro-suction can offer a quick and efficient solution for individuals experiencing symptoms related to impacted earwax, such as hearing loss, earache, tinnitus, or dizziness.

Earwax Micro-suction is regarded around the world as the safest, most efficient and effective wax removal solution. There's no pain, no mess, and your ears stay dry, reducing the risk of infection. Our specialised equipment offers microscopic view and illumination of your ear canal, making the procedure safe, precise and very well tolerated. You generally do not need to apply ear drops days beforehand and results are immediate.

After a discussion about what you are experiencing and relevant medical history, we will use a video otoscope to magnify and reveal what is happening within your ear canals.

If earwax is present and is causing the blockage, a thin tube attached to a micro-suction unit is used to precisely extract the contents from your ear canal. All efforts will be made to avoid any contact with your ear canal or ear drum to avoid any discomfort. You will hear a whooshing noise as the earwax is removed - this is normal and generally very well tolerated. If there is any discomfort felt, the procedure can be stopped immediately.

At times, there may be a need to use other specialised tools to aid in the procedure, depending on what the consistency of your earwax is like. This is also an option if you do not like the micro-suction.

Following your procedure, we can provide you with a care plan going forward. Should any audiological concerns be uncovered during your appointment, we can offer an on-the-spot obligation-free assessment by our neighboring Audiologists at Evergreen Audiology.

It is important to consider that symptoms like hearing loss could be due to other problems in the middle or inner ear. Potentially you have an infection or perforation of the eardrum. Or perhaps a thorough hearing assessment is warranted. There may be a need to engage with an Audiologist or GP to advise of a care plan going forward. We will endeavor to provide you with as much support and access to the most suitable solution for you.

If no earwax is found during the initial examination, it may be due to several reasons. At this point we will advise you of the correct care pathway for you. You will not be charged for the earwax removal service; however, we will require a partial payment for our initial consult and time spent with you.

We allow for a 30min appointment. However, the length of time varies depending on the degree of your blockage and type of ear wax. Usually you can expect amazing results in half the time.

Earwax production is variable and there are many lifestyle and genetic factors that affect this.

If you are prone to build-up, it could be advisable to return for a consult and clean every 4-6 months.

Perhaps you have ongoing Audiological care plans and/or wear hearing devices and require earwax removal more frequently.

We will discuss this with you after your procedure.

Children need to be able to understand commands, sit upright and keep their head relatively still for the duration of the procedure under parental supervision. For this reason, the procedure is governed on individual basis. Generally, children find Micro-suction more comfortable than ear syringing or irrigation. It can be noisy, however, we can utilise other manual techniques to make the procedure more acceptable for your child if necessary.

Most health insurance companies only cover Audiology consultations and Hearing Aid devices. The do not contribute towards any other Audiological services, therefor Earwax Micro-suction is not covered. The reason is as a non-for-profit fund most health insurance companies are limited to what they can cover by their fund rules. If you have any further queries, please contact your private health fund and check if you are covered or not.